Refund policy

 

Returns

Due to the cosmetic nature of our products, we do not accept returns or exchanges to maintain the highest standards of hygiene and product integrity. Once a product has left our facility, we cannot guarantee that it has remained untampered with, making it unsuitable for resale or redistribution.

If your package arrives damaged, please contact us at vnskbeauty@gmail.com within 24 hours of delivery with your order details and photos of the damaged item for assistance.

Digital Products

Due to the nature of digital content, purchases of our e-guide are non-refundable once access has been provided. Since the guide is delivered electronically and available to view or download immediately after purchase, we’re unable to accept returns or issue refunds.

If you have any trouble accessing your guide, please contact us at vnskbeauty@gmail.com and we’ll be happy to help.